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Shipping Policy
We strive to deliver your orders quickly and efficiently worldwide. Below you'll find detailed information about our shipping options, delivery times, and associated costs.
1. Shipping Options & Delivery Times
Standard Shipping
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Processing Time: 1-3 business days
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Delivery Times:
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Mainland China: 3-5 business days
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Hong Kong/Macau/Taiwan: 5-7 business days
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United States & Canada: 7-14 business days
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European Union: 7-12 business days
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United Kingdom: 5-10 business days
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Australia/New Zealand: 7-12 business days
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Japan/South Korea: 5-8 business days
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Southeast Asia: 7-10 business days
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Other Countries: 10-20 business days
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Express Shipping (DHL/FedEx)
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Processing Time: 1-2 business days
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Delivery Times:
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Mainland China: 1-2 business days
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International: 3-7 business days worldwide
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2. Shipping Costs by Destination
| Country/Region | Standard Shipping | Express Shipping |
|---|---|---|
| Mainland China | FREE | ¥30 |
| Hong Kong/Macau/Taiwan | ¥50 | ¥100 |
| United States | ¥120 (~$17) | ¥200 (~$28) |
| Canada | ¥130 (~$18) | ¥210 (~$29) |
| European Union | ¥150 (~$21) | ¥250 (~$35) |
| United Kingdom | ¥140 (~$20) | ¥240 (~$34) |
| Australia/New Zealand | ¥160 (~$23) | ¥260 (~$37) |
| Japan/South Korea | ¥100 (~$14) | ¥180 (~$25) |
| Southeast Asia | ¥110 (~$16) | ¥190 (~$27) |
| Other Countries | ¥180 (~$25) | ¥300 (~$42) |
Note: All prices in CNY. Exact USD equivalents may vary based on exchange rates.
3. Order Processing & Tracking
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Orders placed before 2PM (GMT+8) are processed the same business day
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You'll receive a confirmation email with tracking number once shipped
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Track your order through our website or carrier's tracking system
4. Important Notes
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Customs & Duties: International customers are responsible for any applicable customs fees
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Address Changes: Must be requested within 2 hours of order placement
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Delivery Delays: May occur during holidays or unforeseen circumstances
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Undeliverable Packages: Will be returned to us and refunded (minus shipping costs)
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